Senior Product Manager

 

Description:

About the job

Responsibilities:

• Work closely with stakeholders such as customers, sales teams, and customer support teams to gather feedback, requirements, and insights.

• Conduct research on language learning methods, student needs, and user preferences to continuously improve the app's effectiveness.

• Develop and maintain product roadmaps and ensure they align with overall company strategy and vision.

• Work with UX/UI designers to ensure the app is user-friendly and engaging for learners of all levels.

• Manage the product development lifecycle from concept to launch, and post-launch monitoring and maintenance.

• Collaborate with Arabic language experts to develop and implement language learning strategies.

• Monitor Domain trends, competitors, and emerging technologies to stay up-to-date on the latest developments in the field and identify potential opportunities.

• Conduct regular analysis and reporting of product metrics to stakeholders, including user engagement, retention, and revenue.

• Develop and implement marketing strategies to attract and retain users, including social media campaigns, influencer marketing, and app store optimization.

• Manage partnerships with educational institutions or organizations to promote the app and gain exposure.

• Stay up-to-date on the latest trends and technologies in language learning to remain competitive in the market.

• Analyze and prepare detailed requirements, user stories, and documentation.

• Own product documentation including user stories, BRDs, UX wireframes, user manuals, and other related documentation.

• Generate new ideas that grow market share, improve customer experience, create value, and drive growth.

• Prioritize activities and backlog based on business and customer impact and partner with IT to manage the roadmap and backlog to ensure that IT delivers all capabilities on time and per expectation.

• Gain a solid understanding of customer experience and customer problems by identifying and filling product gaps.

• Partner with cross-functional teams regularly to ensure alignment on feature development and prioritization.

• Act as a subject matter expert for the product and provide guidance to internal teams and external stakeholders as needed.

Qualifications:

• Bachelor’s degree in computer science, MIS, or Information Systems.

• Minimum of 3 years of experience in product management, preferably in the education or language learning industry.

• Fluent in Arabic and English.

• Knowledge of Arabic language teaching methods and strategies.

• Familiarity with product management software and processes (JIRA, ASANA, Click Up, MIRO).

• Familiarity with language learning apps and software.

• Strong project management skills and ability to multitask.

• Excellent communication and interpersonal skills.

• Proactive problem solver.

• Creative and innovative thinker.

• Time management skills.