Senior Customer Experience Engineer

 

Description:

At AVEVA Select Gulf, our people are our greatest asset. We have invested significantly in talent development, ensuring every team member has the tools, resources, and opportunities to continuously grow and make an impact. We also take immense pride in championing diversity. Our diverse team is a melting pot of cultures, ideas, and expertise, and it's this unique blend that sets us apart and drives our success.

 

Main Responsibilities:

  • Ability to support operation along with operational and project-related assignments.
  • Deliver complex project requirements and tasks.
  • Provide day-to-day support to the users of the AVEVA Manufacturing Execution System (MES).
  • Create and maintain Technical and Root Cause Analysis documentation.
  • Work closely with users to troubleshoot issues and research methods of improving business processes within MES.
  • Support the integration between MES and the ERP system.
  • Support the integration between MES and the System Platform system.
  • Create reports using SQL Server Integration Services (SSIS).
  • Ability to create complex SQL statements.
  • Ability to communicate effectively with vendor to drive results.
  • Analytical skills needed for vertical integration between PLC, MES, and ERP systems.
  • Work closely with CE and Delivery Managers.

 

Qualifications:

  • Bachelor's degree in software engineering, computer science or a related discipline.
  • Minimum of 3+ Years of experience in the Information Technology and Manufacturing industry experience.
  • Minimum of 5+ Years of experience in Manufacturing Execution Systems (MES).
  • Minimum of 3+ AVEVA MES experience.
  • Minimum of 3+ years of experience in systems, software, process automation or application engineering capacity.
  • MS SQL Server, Relational DB Technologies.
  • Microsoft SQL Server Management Studio, SQL Server 2008 R2.
  • Visual Studio 2008
  • Strong knowledge in the following languages: SQL, C#, Visual Basic, XML, HTML.
  • Experience in development/programming is required.
  • Good knowledge in F&B is highly appreciated.

Organization AVEVA Select Gulf
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Senior Customer Experience Engineer
Job Location Riyadh,Saudi Arabia
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 3 Years
Posted at 2024-08-15 12:47 pm
Expires on 2025-01-22