Senior Catering Executive

Description:

Client Acquisition and Relationship Management:

·        Identify and target potential clients for catering services.

·        Build and maintain strong relationships with clients through effective communication and excellent customer service.

·        Respond promptly to client inquiries and follow up to secure business.

Ø Sales Presentations and Proposals:

·        Prepare and deliver compelling sales presentations to potential clients.

·        Create detailed and customized catering proposals outlining menu options, pricing, and services.

·        Negotiate contracts and terms with clients to close sales deals.

Ø Event Coordination and Collaboration:

·        Collaborate with the culinary team to design catering menus that meet clients' needs and preferences.

·        Coordinate with event planners and other departments to ensure seamless execution of catering events.

·        Conduct site visits and work closely with clients to plan event details, including menu selection, logistics, and setup requirements.

Ø Sales Strategy and Reporting:

·        Develop and implement sales strategies to achieve catering revenue targets.

·        Monitor market trends, competitor activities, and customer feedback to adjust sales strategies as needed.

·        Prepare regular sales reports and updates for management, outlining sales performance, challenges, and opportunities.

Ø Customer Satisfaction and Feedback:

·        Follow up with clients after events to gather feedback and assess customer satisfaction.

·        Address any issues or concerns raised by clients and work towards resolving them promptly.

Ø Administrative Tasks:

·        Maintain accurate records of catering sales activities, contracts, and payments.

·        Ensure all administrative tasks related to catering sales, such as invoicing and documentation, are completed accurately and on time.

Qualifications:

• Bachelor’s degree in Business, Marketing, Hospitality, or a related field.
• Proven experience in catering sales or a similar role within the hospitality industry.
• Strong communication and interpersonal skills.
• Excellent negotiation and sales skills.
• Ability to work well under pressure and manage multiple priorities.
• Attention to detail and strong organizational skills.
• Proficiency in using sales and CRM software.
• Knowledge of food and beverage industry trends and catering best practices.
• Willingness to work irregular hours, including evenings and weekends, to accommodate client schedules and events.