Sap C4c Techno-functional Consultant

Description:

Key Responsibilities
✅ Implementation & Support: Expertise in SAP C4C Implementation and support for Sales, Service, and Marketing modules.
✅ System Integration: Strong experience integrating C4C with SAP systems.
✅ Technical Mastery: Proficient in designing, configuring, customizing, and testing SAP C4C.
✅ Functional Expertise:
Sales Management (Territories, Leads, Opportunities, Quotations, Sales Orders, etc.)
Service Management (Communication Channels, Knowledge Base, Tickets, Contracts, Repairs, etc.)
Analytics and Reporting for actionable insights.
✅ Data Management: Skilled in data load activities for Master and Transactional Data.
✅ Admin Activities: Hands-on with personalization, adaptations, troubleshooting, upgrades, workflows, and more.
✅ C4C QA System Refresh: Expertise in system refresh activities.
✅ Documentation: Preparing technical specifications, functional specs, and user training documents.
✅ Problem Solving: Root cause analysis and delivering efficient fixes and workarounds for critical issues.

Skills & Experience Required
🎯 Experience: 5+ years of relevant work in SAP C4C.
🎯 Modules: Proficient in Sales, Service, and Marketing modules, including Analytics.
🎯 Tools & Features:
Key User Tools (KUT) for Extensions, Layouts, Workflows, and more.
C4C Transport Management and QA system refresh activities.
OData services, e-mail integration, template maintenance.
🎯 Soft Skills: Strong communication, analytical, and problem-solving skills.