Description:
The Receptionist & Membership officer is often the first point of contact for LAMBA. Duties include offering administrative support across the organization. S/he will welcome guests and assist students in their understanding of LAMBA and registration of workshops. The Receptionist & Membership officer will be expected to:
- Greet and direct guests as soon as they arrive at the center
- Answer, screen and forward incoming phone calls, and receive, sort and distribute mail and deliveries
- Update calendars and schedule meetings
- Maintain office security by following safety procedures and controlling access via the reception desk
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Contributes to team effort by accomplishing related results as needed.
- Perform other receptionist duties such as invoicing, filing, photocopying, transcribing and faxing
- Log attendance of visitors, members, and staff
- Assist students in workshop registration & Schedule and perform site tours
- Manage and maintain the student, membership and visitor databases
- Follow up on the students’ statuses in the program and ensure they’re on track
- Provide data entry support and accuracy of database records and analyze student attendance
- Design and write reports, charts and graphs to evaluate the students’ progress
- Coordinate with coaches to input & update data in the database
The candidate should be a Saudi national with the following qualifications:
- An undergraduate or graduate degree in a related field such as: DataAnalytics/Visualisation/Management Information Systems
- Additional certification in Office Management is a plus
- Excellent verbal communication skills.
- Excellent interpersonal and customer service skills especially with children
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Sheets, Microsoft Office and/or Google Drive
- Proficient in English and Arabic
- Organized, resourceful, active listener and Fast and eager to learn
- Adept at prioritizing, scheduling, and multitasking