Quality Consultant

Description:

Requirements:

• Minimum of 8 years of experience in Total Quality Management and ISO standards.
• Certified ISO Professional.
• Proficiency in both spoken and written Arabic and English languages.
• Experience in quality assurance services and studies.
• Practical experience in the Kingdom of Saudi Arabia.
• Experience in providing consultancy services.
• Experience in the public sector.
• Experience in performance evaluation and beneficiary service metrics.
• Strong understanding of report preparation procedures and key performance indicators.
• Proficiency in using Microsoft Office applications.
• Experience in designing beneficiary journeys based on best practices.
• Strong problem-solving and solution-oriented skills.
• Effective analytical and planning skills, along with crisis management abilities.
• Ability to make data-driven decisions.
• Strong monitoring and evaluation skills.

Responsibilities:

• Provide expert guidance and support in implementing ISO standards and quality management systems.
• Conduct audits and assessments to ensure compliance with ISO requirements.
• Develop and implement quality improvement initiatives.
• Design and optimize beneficiary journeys based on industry best practices.
• Provide consultancy services to clients, offering solutions to improve their quality management processes.
• Collaborate with cross-functional teams to identify and resolve quality-related issues.
• Monitor and evaluate performance metrics to drive continuous improvement.
• Prepare comprehensive reports and presentations on quality performance.