Take ownership and be responsible to deliver and achieve both operational & financial metrics.
Reach objectives in terms of projects performance, billable hours, productivity, and process compliance.
Ensure safe and healthy work environment through effective communication, training, equipment/vehicle, tools and facilities improvement.
Participate in project scope definition during bidding stage and ensure proper operational estimation is included.
Lead the handing over process from Sales & Estimation teams.
Develop detailed project management plan with the respective domains (scope, time, cost, resources, procurement, quality, communication, risk).
Maintains customer’s satisfaction at acceptable levels and resolves customer satisfaction issues.
Ensure the team’s delivery of agreed services on time, within scope, and within budget.
Enhance customer satisfaction and comfort by identifying customer implicit requirements, individually and with his/her assigned team.
Deliver the projects on time, within scope with Zero or positive marginal improvement.
Manage change in project scope through adding values to customer and variation orders following adequate verification techniques.
Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels.
Actively supports the implementation and compliance of productivity enhancing processes related to service delivery, taking ownership to implant these in his or her own scope of responsibility.
Perform regular risk assessment to determine threats and opportunities and develop adequate risk response.
Track and monitor projects performance using proper company tools and techniques.
Control variances to the plan and develop recovery plan (if any is required).
Monitor monthly projects financial performance measures (includes revenue recognition, margin, invoicing as well as cash collection among other financial metrics.)
Actively discourage silo mentalities and attitudes.
Be the change management leader and aggressively implement agreed to initiatives.
Where applicable, ensure fire and security industry codes and standards are upheld.
Ensure local statutory requirements are upheld.
Assist / participate in company Service growth initiatives / projects.
Seek business opportunities through promoting Honeywell solutions and third-party systems.
Empower the new software transformation solutions/offerings “connected services portfolio, cyber security... “
Qualifications
Bachler degree in Electrical, Electronic Engineering with at least 5 to 8 years of experience.
KSA valid residence for Non-Saudi.
Strong working knowledge of Microsoft Office and other projects’ planning software/platforms.
Project Management Professional (PMP) certification is adding value.
5 plus years of related projects/service experience in Low current systems or a related industry. Experienced and having profile of Network systems (Active and Passive ) , Physical Security Systems (Access controls, CCTV, DVR/DVM solutions), FAS , Audio Visual , ) additionally having fair knowledge of Building Management system.
5-7 pulse years in a team leadership role necessary.
Thorough knowledge of service field operations and financial processes.
Expertise in communicating, negotiation and implementing process.