Nail & Laser Technician

Description:

Responsibilities:

• Collects information on patient status from a variety of sources using assessment skills including observation, communication, and physical assessment.
• Evaluating and treating clients within established treatment protocols.
• Providing a friendly and comfortable environment for clients to be treated in.
• Provide clients with pre-and post-treatment care.
• Explain all treatment procedures to clients.
• Perform skin analysis and evaluation to determine an appropriate treatment plan.
• Perform the required treatment in a time-efficient manner while maintaining a pleasant attitude.
• Advise and coordinate with clients on all aspects of the treatment and answering any questions or concerns they may have in a professional and friendly manner.
• Speak with clients about additional services and recommendations.
• Inform clients about new treatments and discounts.
• Up sell treatments and products when appropriate.
• Ensuring that the treatment rooms are clean and organized.
• Be responsible for all aspects of health and safety and compliance.
• Maintains the strictest confidentiality and performs all duties in a professional manner.
• Assists in the implementation of goals, objectives, policies, procedures, and systems for all operational areas of the clinic.
• Work collaboratively with different team members.
• Flexible work schedule: some evenings and weekends will be required.
• Support Client Coordinators and the Front of House team with administrative responsibilities as required by the Business.
• Has knowledge of principles and processes for providing excellent client service including client needs assessments, meeting quality standards for services and evaluation of customer satisfaction.