Medical Receptionist

Description:

Responsibilities:

• Manage front desk activities.
• Provide administrative support.
• Greet patients and visitors with a warm and welcoming demeanor.
• Answer phone calls and direct them to the appropriate department or staff member.
• Schedule appointments and maintain accurate appointment calendars.
• Assist with patient registration and intake processes.
• Maintain cleanliness and organization of the reception area.
• Handle administrative tasks such as filing, copying, and data entry.
• Provide information to patients and visitors about our services and programs.
• Collaborate with other team members to ensure smooth operations of the reception area.

Requirements:

• High school diploma or equivalent.
• 1-2 years of Experiences in customer service.
• English proficiency is a must.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Proficiency in computer skills, including Microsoft Office Suite.
• Compassionate and patient-centered approach to customer service.
• Ability to maintain confidentiality and handle sensitive information with discretion.