Manager, Compliance

Description:

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As part of the Ethics and Compliance (E&C) Legal team, the E&C CONNECT team is dedicated to minimizing risks and continuously improving process quality by providing transparency to compliance, control and process health. This team is responsible for driving compliance and quality excellence across ServiceNow in support of laws, regulations, standards, contractual commitments and internal policy and procedures.

What you get to do in this role:
 

• Apply advance knowledge to manage and monitoring compliance
• Lead business teams through risk lifecycle; support the business unit risk register activities to ensure that risks are accurately represented and actively managed
• Support development of the control framework
• Coordinate, and perform monitoring of controls; advise on additional controls needed for mitigation of risks
• Lead control environment improvement efforts by identifying opportunities for control efficiencies, process automation, control consolidation
• Support Quality Management System (QMS) objectives through monitoring activities
• Proactively identify gaps or conflicts in existing processes and work to develop solutions
• Support management of Compliance Change Management action plans and communications
• Support and deliver Ethics and Compliance training and awareness
• Develop trusted relationships with key stakeholders to support driving strategic program objectives
• Create a collaborative team environment that fosters trust, creativity, and learning