Description:

In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating impactful innovations like ours, doesn’t happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

The ITS Professional for Radiometer is responsible for promoting IT Solutions (ITS) and helping customers in optimizing their workflow. Provide trainings, supporting installation of ITS, maximizing utilization, monitoring the installed systems & providing assistance with technical issues. This role will be actively involved in pre and post ITS sale.

This position is based in Riyadh, Saudi Arabia and will be working in hybrid work set-up. At Radiometer, our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses.

You will be a part of the Service & ITS Function and report to the Service & ITS Manager, Central & Eastern. If you thrive in a customer-oriented role and want to work to build a world-class Service & ITS organization—read on.

In this role, you will have the opportunity to:
 

• Drive the growth of ITS sales & installation base in Saudi Arabia.
• Identify & manage key projects in collaboration with sales & service team to promote IT connectivity solutions.
• Provide technical IT support & troubleshooting the existing installed analyzers and the new projects interfacing with both IT solutions and analyzers to other Information Systems.
• Analyze customer’s IT infrastructure and provide the required support related to the installation and operation of Radiometer IT systems.
• Impart training to the internal team as well as the external customers.
• Keep monitoring all IT installed systems and maintain them connected & working.