Information Technology Support Technician

Description:

We have a vacancy ( IT Support)

To work remotely and part time

Qualification:

1- Diploma / Bachelors Degree in IT or Related field

2- Professional in English language

Responsibilities:

1. Provide a Report for minor technical issues.

2. Contributes to the training of basic computer and computer troubleshooting skills.

3. Maintain valid licenses for the used software.

4. Provide technical support and troubleshooting assistance to Delta staff, resolving issues promptly to minimize downtime.

5. Establish and maintain a helpdesk system to log, track, and prioritize support requests, ensuring timely resolution and customer satisfaction.

6. Oversee the design, implementation, and maintenance of the IT infrastructure supporting Delta’s operations.

7. Ensure the availability, performance, and scalability of networks, servers, and storage systems.