Information Technology Engineer

Description:

Key Responsibilities:

a) Support the Company’s departments, internally, regarding the IT Infrastructure (on premise, cloud).

b) Developing new computing systems (on premise, cloud) according to the specifications given by the staff members or other additional stakeholders.

c) Being the owner of change and incident management procedures in terms of IT.

d) Being responsible for the digital transformation as well as to provide technical guidance for future IT improvements and integrations.

e) Providing 2nd level or 3rd level technical support to the end users depending on the technical issues encountered in terms of technical issues by identifying the source of the problem and providing accurate problem resolutions in effective manner.

f) Design and implement short and long-term plans and roadmaps to ensure technology infrastructure is aligned with the current Standards (IT & Cyber Security), compliance frameworks as well as needs and expectations of the interested parties.

g) Being the solution Architect for the high level design and integration of new IT Infrastructure projects such as cloud computing services, Data & communication networks, applications, including creating detailed blueprints of existing systems for future reference.

h) Installing new software or making changes to existing software based on client requests or company policies.

i) Developing new computer applications based on user needs and specifications.

j) Performing update patching & maintenance on a regular systematic basis on high end infrastructure and mission critical equipment in order to ensure optimal reliability and smooth performance.

k) Ensuring that computer networks and network supported services are protected and are compliant with the company’s security policies by monitoring activity and performing checks for intrusions or viruses.

l) Provide Management services (troubleshooting, patching, reporting, logging) and being the owner for the on-premise data center and communication services (network services, VOIP telephony server, UPS, cable management, hardware, software, and peripherals).

m) Participate in the development of IT strategy in collaboration with other Directors/Managers

n) Prepare cost- effective proposals & RFP’s to justify proposed systems investments

o) Conduct research and make recommendations for new technology products, services and standards and provide technical guidance in infrastructure procurement and new development efforts.=

Education:

-BSc in Computer Science and/or Information Technology or Similar

Skills:

-At least 5 years of Experience in IT engineering.

-Excellent knowledge of the English language

-Ability to manage enterprise-wide technology infrastructure

-Strong working knowledge of multiple programming languages

-Proven ability to solve complex technical problems

-Exceptional analytical and problem-solving skills