Field Service Engineer

Description:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

In this role you will be a Supporting Flowserve customers for AM Business such as Commissioning and startup of Control, plug, Trunnion mounted Ball and other Flowserve valve products and accessories including positioners and actuation, also he required to generate >$500K in Service-related new business as part of their day-to-day job site activities for which there will be a sales incentive.

Your Role:
 

• Attending all site calls as per the supervisor instruction.
• Commissioning and startup of Control, plug, Trunnion mounted Ball and other Flowserve valve products and accessories including positioners and actuation for AM Business.
• To provide the support for all Flowserve’s digital products such as POSITIONERS, STARPACs, Limitorque and their protocols.
• To deliver the site support for Flowserve product’s issue by troubleshooting and performing the recommended repair.
• Mastering the connections and configurations of the device on the different control system such as PLC and DCS networks.
• Lead and execute FAT/SAT for various control valves. Site survey of onshore/offshore plants for specific job requirement.
• Proficient in performing the calibration for the device’s input\outputs control parts.
• Understanding the Principle and operation of pneumatic\electric actuators and accessories that are mounted on the valve.
• Communicating with clients and internal team for regular work process.
• Complete daily task and be proactive in planning and executing as expected by Manager.
• Providing the necessary product training and update for the technicians, Maintain the work log file for complete site issues and the solutions provided.
• Providing the Root Cause Analyses report for the customer when requested.
• Participate and contribute to process improvements activities within the facility Assist technicians in repair work.
• Operate within standard operating procedures (SOPs) and obey all safety requirements.
• Provide the necessary training to the customers to understand the product capabilities,
• Provide the onsite training for the customer and introduce the new products.
• Provide assistances and guidance to Junior technicians.