Field Service Engineer

Description:

You are responsible to install, start up or maintain our machines, worldwide or regionally, at our customers.

After thorough training, you will start working at the customer’s site for a couple of days, a week or sometimes several weeks, all depending on the project you’re assigned to. An assignment could be the installation, planned maintenance or emergency repair of our machines.

• You install and configure the operating software.
• You ensure that the machine or installation always functions according to the specifications
• you provide the necessary basic (or follow-up) training to the customer's operators.

In brief, you will be a specialist in at least one technology (laser cutting, bending, punching or software. You will only be satisfied if you have delivered the best solution and best support to customers, anywhere in the world.

What we are looking for?

• You have a Master's or Bachelor's degree in electromechanics or electronics or robotics.
• You are willing to travel 80% of the time, sometimes even for a few weeks.
• You are highly analytical and result-oriented.
• You like accuracy and you want to deliver quality work.
• It is mandatory that you can communicate smoothly (verbal and written) in English.
• Some experience in or knowledge of machine controls and software is an advantage, as is the knowledge of another foreign language e.g. German, French, Spanish,...