Derma Clinic Manager

 

Description:

Operations:

- Oversee day-to-day clinic operations.

- Maintain progress towards established goals.

- Recommend solutions for process improvements.

- Ensure the highest level of customer service.

- Ensure compliance with regulations and quality standards.

- Handle and resolve client issues and complaints.

- Increase efficiency and productivity.

- Maintain cleanliness and organization of the clinic.

- Manage inventory and stock reports.

 

Sales and Marketing:

- Provide marketing suggestions based on clinic analysis.

- Work towards increasing clinic revenues and service additions.

 

Financial Accountability:

- Receive payments and track transactions.

- Manage clinic's budget, billing system, and inventory.

- Operate within the approved budget.

 

Staff Development:

- Provide growth opportunities for team members.

- Conduct performance appraisals and KPI evaluations.

- Identify learning and development requirements.

- Support staff training and goal-setting.

 

Professional Growth & Development:

- Exhibit progressive professional development.

- Demonstrate reliability, accountability, and meeting deadlines.

 

Skills and Qualifications:

- Excellent communication and customer service skills in English and Arabic.

- Leadership and operational assistance abilities.

-Experience in clinical esthetic dermatology as well as managerial roles.

-Previous related experience in KSA.

- Experience with booking/appointment software and Microsoft suite.

- Basic computational skills.

- Friendly, professional, and helpful demeanor.

- Exceptional organizational and multitasking skills.

- Ability to handle pressure and work in a fast-paced environment.

- Solution-based attitude and ability to work independently.

- Teamwork skills in a fast-paced environment with limited margin for error.