Customer Service Coordinator

Description:

Responsibilities:

• On time Order Confirmation to assigned Customers

• Effective Co-ordination with Imports and Warehouse on timely deliveries to customers.

• Planning shipments and communicating effectively to customers.

• Sales order processing

• Order entry of all inter-company purchase orders

• Daily delivery plan for the next day to customers

• Execute any urgent assignments

• Follow up collection of orders based on planned delivery

• Error free shipping documentation generation

• Provide accurate information on stock and location.

• Day to day administrative duties relating to sales support.

• Arrange for on time delivery of goods

• Handle assigned Customer queries on Order Status.

• Error Free shipping documentation

• Maintaining Shipment tracker as per outlined criteria